It’s not often that I’m rendered speechless. Or maybe it is; I’ve never been one of those people with a lightning wit. I’m slower. I need time to sit and digest and then come up with those zingers you guys love me for. (usually. Every now and then, I’m more on the ball.)

But this one… this one… Just… wow.

This wasn’t supposed to publish. I’d taken it into a draft because, frankly, the situation resolved itself.

But the takeaway remains (and if you read the original post, this doesn’t necessarily apply to the person who originally rendered me speechless):

You’re a professional, right? Be a professional.

That means
1. Use a reliable e-mail address. Gmail is free!
2. Like Janet Reid says all the time, make sure that address doesn’t have a cutesie user name.
3. Speak to people. Don’t assume. Don’t ever assume.
4. If you’re in charge, you’re sometimes expected to go the extra mile, especially if it’s for someone you value. Don’t make a judgement on what’s in the other person’s best interest without speaking to them. Your idea of their best interest may be years apart from theirs — but it might be their call to make.
5. Being in charge means listening to others. To listen, you have to talk. To talk, you often have to ask questions. Don’t be afraid to ask questions.
6. Sometimes, you are in possession of sensitive information that others shouldn’t see. Like e-mail addresses or identities. Guard these with your life.
7. Honor the people who are working for you. They can quit at any time (unless you’re Kesha, but we’re not going there). Talk to them. Listen to them. Don’t assume. Value them.

It’s not hard. It really isn’t. Most of this is stuff that can apply to any situation. Don’t assume. Listen. Talk. Communicate. Value.

So… I screwed up somehow and the wrong post went live.

But the takeaway remains. It’s a good reminder for all of us.